Ticketing Info

BOOK TICKETS

ONLINE: Click HERE for full listings
OVER THE PHONE: MONDAY – SUNDAY 8am – 8pm: 0844 477 2000

*Please note the telephone hotline is closed on Christmas Day

IN PERSON

O2 Forum Kentish Town – The box office is open only on performance days, 1 ½ hours before the doors open. The box office is closed on non-performance days.  Please check event details if you planning to travel.
*Please note there is no booking fee for both card and cash sales at the venue box office directly.

CUSTOMER SERVICES:

TicketWeb is our official booking partner, selling tickets for all Academy Music Group venues in the UK.
You can book online or call them on 0844 477 2000 from 8am – 8pm daily (closed Christmas day). Calls cost 7p per minute, plus your network charge.
You can also book in person and there’s no booking fees if you pay with cash.

AGE RESTRICTIONS

Age restrictions for shows are clearly stated on the event listing and specified as part of the booking process.
Where an event is 14 plus, individuals aged 14 and 15 must be accompanied by an adult over 18 at all times.
For club events or any other events operating after 11pm, we operate a strict over 18s only policy and will require customers to present photographic identification upon entry.
Please note that age restrictions may vary from time to time, and it is your responsibility to check individual event details prior to purchase.
Due to the number of illegitimate identification cards available, the venue will only accept the following as proof of identification:

Accepted Proof of Age:
To prove you are between 14 and 17 years old:
*Passport (original or photocopy)
*Provisional driving licence photocard
*National Insurance Card
*Birth certificate
*Citizen Card
*Photographic College ID

To prove you are aged 18 years or older in accordance with the Licensing Act 2003 for the purchase of alcohol; to gain entry to events with an age restriction of 18 years and older; or to prove age when accompanying a minor to an event
*Valid Passport
*Valid UK Photocard Driving License

PLEASE NOTE STUDENT CARDS ARE NOT VALID FORMS OF IDENTIFICATION

VENUE OPERATING HOURS

7pm – 11pm for concerts
8pm – 2am for clubs and special events.  Please check our clubs listings HERE for closing times.

TOUT PREVENTION

Be aware of unauthorised ticket agencies.  If you use an unofficial ticket retailer or outlet, we do not guarantee you access to our event and will not be able to assist you.
If in doubt please visit the Society of Ticket Agents & Retailers
If you feel you have been a victim of an unauthorised retailer or outlet, we suggest that you call the police and report the company to Trading Standards.

HELPFUL LINKS:

Consumer Direct website
Office of Fair Trading